In order to combat fraudulent payment methods on the Internet and protect all our customers, L'Atelier Jurassien checks the reliability of the information you enter when placing an order. Order validation may take up to 48 working hours, particularly in the case of (but not limited to) new customers or orders for which the buyer's professional character cannot be established with publicly available information.
We may therefore ask you for additional information and certain supporting documents (such as a copy of your identity card, proof of address, Kbis, bank details, etc.) on the basis of which L'Atelier Jurassien may validate or cancel your order.
In all cases, to ensure that your order is dispatched on time, we recommend that you provide a telephone number where you can be easily reached, and that you confirm the information entered or return the requested documents as soon as possible.
Delivery times apply once all the requested elements have been returned and your order has been validated by us. L'Atelier Jurassien cannot be held responsible for delays in shipment due to this validation phase.
Payment by credit card
To ensure the security of your payments, we use the credit card payment solution developed by Paypal.
With this system, your card payment is made directly to our bank's secure server. Your card number will never be communicated to us. Exchanges are encrypted and secured using the SSL 3 (Secure Socket Layer) protocol on the Internet, which has become a worldwide standard and can be used by all major browsers.
Paypal payment
PayPal enables users with an e-mail address to send and receive online payments conveniently, securely and inexpensively. It allows you to make payments without disclosing your personal and financial information: paypal ensures secure seller/buyer transactions using the best technology available on the market. You can also pay in 4 x directly on Paypal at the time of payment (see Paypal special conditions).